The guest experience layer
The Guest experience layer for hotels

Every experience, booked through your hotel

Thousands of tours and tickets. One branded storefront. You earn on every booking.

80% of leisure travellers buy a ticket for a tour, activity or attraction on a trip

But none of it runs through the hotel.

Ciergo

closes that gap

In a nutshell

The white-label platform that puts hotels back at the centre of guest exploration

Ciergo leverages multiple ticketing integrations to offer a complete booking experience for your hotel guests. All in a 100% branded white-label storefront.

  1. Let guests book their experiences through you

  2. Before and during their stay

  3. Earn on every ticket sale

The white-label platform that puts hotels back at the centre of guest exploration
How it works

A new income stream, a better stay,no extra work

Guests open a booking experience that carries your name, your colours, your tone – never a third party's. They browse, they book, they explore the city from your starting point, and never feel handed off.

Browser address bar showing https://tickets.yoursite.com with a secure lock icon

Connect, Customize & Convert

We've created a super simple setup that allows you to get started within 2 weeks.

Check out our setup
Three hotel storefronts on a map, each with its own logo, brand colours and domain

100% Branded

Your logo, your colours, your domain. Guests book on your storefront, with Ciergo quietly powering it behind the scenes

Learn more about white-labelling
Book your experience button surrounded by fading browser tabs

Book in Seconds, Not Tabs

No redirects, no new accounts, no third-party checkout. Guests book in seconds, right where they are

Discover frictionless booking
Our story

Third time's the charmHow we built Ciergo

A few people who've spent years building ticketing platforms and digital products for other companies, and finally built the one we always wanted for ourselves.

Third time's the charm

Thousands of experiences

Tours, attractions, and tickets across Europe, all in one catalogue

Guest loyalty

Every booking keeps guests loyal to you, not a third-party OTA

Revenue on autopilot

You earn commission on every booking, with zero setup or ongoing effort

Our Platform

One platformEvery moving part

Aggregation, curation, payments, and analytics – the whole engine behind your storefront, built in from day one so nothing needs stitching together on your side.

One platform
integrated System

Fits your stack.Not the other way around

Ciergo connects to your PMS, CRM, and loyalty tools, so booking data flows straight into the systems your team already uses – no new dashboards and no extra software.

Fits your stack.
GETTING STARTED

Live in weeks, not quarters.No dev team required

Setup is on us. Connect your brand, plug in local suppliers, and go live with no engineering work on your side.

Brand colour swatches and a branded storefront URL

Connect your brand

Send us your logo, colours, and domain. We build your fully branded storefront around it, ready to preview in days.

01.
City map with pins for local tours, tickets, and attractions

Plug in local suppliers

We connect the tours, tickets, and attractions around your property, curated specifically for your guests and your city.

02.
Storefront connecting to multiple guest channels

Go live

Your storefront goes live on your site and in-room channels. Guests start booking, you start earning with no extra work.

03.
Contact Sales
TRUST & SECURITY

Backed by partners you already trust.Secured at every step

Payments run through [PCI-DSS Level 1 processor], trusted by millions of businesses worldwide. Every supplier in our catalogue is vetted and already used by leading ticketing platforms across Europe.

Get started with us

Payments handled securely

We never touch card details directly – payments run through [processor], a PCI-DSS Level 1 certified provider

GDPR by design

Guest and booking data is hosted in the EU and handled under GDPR from day one, not bolted on later

Vetted suppliers

Every tour, ticket, and activity in our catalogue is vetted for quality and reliability before it reaches your guests

Encrypted, always

Guest and booking data is encrypted in transit and at rest, to the same standard as leading payment platforms

FAQs

Ciergo turns your hotel into the place guests book everything they do. We aggregate tours, attractions, and activities from leading ticketing providers into one catalogue, then serve it through a website that carries your brand. Guests discover and book their trip through you, not through an OTA. You earn on every ticket sale.

It depends on your tier – Starter, Pro, or Enterprise. Each with a different split between your hotel and Ciergo. Each ticketing provider has a different commission percentage. After PSP and ticketing costs, we split the kickback fee based on your tier.

Most hotels are live within two weeks. We handle the setup, curate your initial experience collection, and onboard your team. No technical integration is required to get started.

The guest experience is fully white-labeled and carries your hotel's name, look, and tone of voice. Ciergo is only named during the checkout process to be transparent and in line with EU regulations.

You do. All guest data belongs to your hotel. Ciergo only processes it to power bookings and recommendations, fully in line with GDPR.

Yes. Ciergo integrates with most major PMS and CRM systems, and our team will confirm compatibility with your stack during onboarding.

Every supplier is vetted by our local curation team for quality, reliability, and insurance coverage.

Yes. Payments are handled by a PCI DSS-compliant payment provider, so card details never touch Ciergo's or your hotel's servers.

Absolutely. Manage all your properties from one dashboard, with per-property experience collections, branding, and reporting.

Guests can cancel or reschedule directly from their booking confirmation, subject to the supplier's policy. Our support team handles the rest – no extra work for your front desk.

We currently operate in major European cities and are expanding quickly. Get in touch and we'll tell you exactly what's available around your property.